the question is can that shaft be replaced? From start to finish, it took me 20 minutes. Also cleared the stuff in front of the drain check valve. Those seals or o-rings can make a world of difference in their performance. Then went to the web to research what was wrong with my washer. Mike – thanks for taking the time to say thanks! – Inside the door near the bottom, lots of nasty stuff stuck down there. I guess I’ll have to call Sears, but I have to say, this has been the most expensive dishwasher we’ve ever purchased and it’s never done its job. He’s a secure guy, so I have his blessing to watch the rest of your podcasts and have at it with the rest of the house. My husband cleaned ours out today and works like new! Mine didn’t come off like their video either, but mine isn’t exactly the same model as the video, the trick was there is a small lever on the front left of the stack (center) that you can gently twist that will come off (lift up) and release the two pipe tubes without any real effort. -Brian. Please comment if you can. Worked exactly as you instructed. We didn’t actually calculate the savings of not running running the heat but we could have estimated it. (There’s no science to why I do it this way, but it seems to work.). Why the dirt isn’t getting flushed out with the drain cycle There is a big hex nut that is plastic,almost 1” or so, with a little hex screw,metal ,in the center. Please help us. I’m a fan of you guys for life!! Is there any other place that debris may hide? The video is extremely helpful to go back and review the steps while in the middle of the job. To be able to find the same model dishwasher (a little newer with a few different features) on the internet with a video to show me how to disassemble and reassemble…fantastic. Thank you. How do I remove the top door plastic cover of my Kenmore Elite dishwasher? Perhaps, it’s just old (7 years) and just doesn’t have the oomph it once had. Seriously — men who know how to fix things and can patiently and clearly explain how it’s done! Any ideas?? Oh, and mine isn’t a Kenmore Elite, it’s a Kenmore Quiet Guard Deluxe. Also now I might think it is the pump how can I be sure? Thank you! Any other suggestions? It will not budge. I could never have figured this thing out without your detailed explanation and the video which I had to go back to once to be sure I didn’t break one of these plastic parts. I took everything apart, cleaned it, and put it back together. Commercial dishwashers will heat to 180 degrees to meet certain sanitation standards. Not very loud or distinct but I haven’t recognized it before. I am glad I read this reply, as I was told by the repairman the Feeder Tube must be replaced because the flap isn’t closing and the pressure is being lost….. Whew! OK, so I put your podcast to the test today. Huh? Thank you, thank you, thank you for this very informative piece. Thank You! My dishwasher is an 11-year old Sears Kenmore , model No 665.155882000, which does not clean well, especially the dishes on the top rack. When I opened the dishwasher at the end of the cycle, those 2″ of dirty water were back. 50 is the new 20! Thanks! Maybe one of listeners has a suggestion for Robin? I have previously cleaned the dishwasher but was still having problems with cloudy dishes – your video showing the removal of the cover on the garbage disposal unit in the dishwasher was the ticket – would have never done this if I did not see this on the video. Thank you so much for the teaching video! any suggestions? How can it fill for pre-rinse, but not other cycles? To unclog the lower wash arm, remove the wash arm and dislodge any debris from the holes. Thanks!!! Thanks for this great video. I would like to add one small tip if I may. i disassembled the components as you did and also removed the large screen cover to clean it our as well. Is it just a matter of removing the screws? The bottom rack works fine. The fill-limit switch seems to working ok – can hear it click when I move it manually, and it does operate during the initial fill. http://www.flickr.com/photos/zenzoidman/117417445/ sears dishwasher model 665 fills with water but drains when the wash cycle starts, washes ok until the water is gone. Your step-by-step instructions worked very well! It may be the specific model. Cleaned everything, including the small rubber drain valve. Oh,yeah.. Any suggestions? i have the same think and cant find out how to clean it back there. We are very grateful. Now what else can I fix:) I had a repairman come in and he said after trying the machine that the pump needed replacement and quoted me 475 for the repair. We’d have never figured out how to take this apart without the video. It was completely clogged with debri & hardened soap. NOt sure what “float” part you are referring to. Interesting question. to then get to the 4th screw. Thanks again. Guys I had the very same issue. Thank you. Thank you again for a great video and any suggestions you may have. The Kenmore Elite 14763 is full of innovative wash technology. (The guts are nearly identical to the one in the video.) I am sure it will come out clean. 2. They have limited the use of something called Phosphates in laundry soap. Thanks handyguys for putting this video out! If I had not got the unit to stop with the noise my wife was going to get a new one. Wonderful detailed instructions which saved me from purchasing a new dishwasher. Robin, Paul is out of town this week, he will respond if he has any thoughts. Try wiggling it left and right…back and forth to loosen it. My husband was convinced we needed a new dishwasher. I am so thankful this fixed it! Removed all kinds of crap, little bits of plastic, glass (or chips from plates), other junk. the wash cycle then continues until done but then the drain cycle does not seem to complete burt we can hear it turning on an off until my wife hit the canel button. Thanks guys, you’ve really made my day!! I decided to fix the dishwasher using your video instructions because they were so straightforward. thank you again. Thanks again!!!! thank you. And the leaky drips a the base of the door stopped too — I’m sure is because the unit is now draining properly. I have a Kenmore Elite model 665-12773K310. Easy to do and didn’t seem to break anything. Amazing! The video was extremely easy to follow and I cleaned out 5 years worth of garbage trapped inside. My Kenmore Elite is identical or almost identical and was inherited when we bought the house 6 months ago … it cleaned ok but never as well as the Kenmore at my old house that was similar but not an Elite model … after 6 months the top rack was cleaning so poorly I was about to buy a new dishwasher …. Every time I remove mine, it takes some work. Yes, most likely something is out of place. My findings are leading me to believe that 1) we need to get a whole-house water softener, 2) I will cease using the dishwashing pods and go back to the gel/liquid, and 3) this process is one that I will complete annually as part of my Spring cleaning repertoire. You guys are the best! After cleaning all the nastiness out of there, the machine works like new again. Thanks so much for such an amazing HD video. Then my wife ran again after running the hot water first. Follownf your easyinstructions I found, amoung the regular food bits, pieces of plastic that had broken away from the bottom of the cutlery basket. Anyway, that, with regular use of a dishwasher cleaner, was enough to keep the machine working well for years. I did remove two screws and a slotted plate and continued to remove junk. I have a Kenmore Elite model 665.16462300. Basically borax, washing soda, kosher salt and citric acid (or unsweetened koolaid packets). Thank you, thank you….I am on my maiden voyage of testing the washer with some dirty glasses / cups and that cereal bowel. Excellent video and information!!! It now washes beautifully. Update to my comments from yesterday: I have run two additional loads of dishes since following your excellent cleaning instructions and the dishwasher is cleaning like the day it was installed! My valve had a piece of glass lodged in front of the outlet which was preventing the soiled water from escaping. Repairman replaced the main control board without success. Reproduction in whole or in part without permission is prohibited. That last part lines up and spinning it clockwise it stays in place. I probably don’t, but I’d like to try. I just fixed my 8-year old Kenmore Elite dishwasher after watching your video. Couldn’t believe how much gunk we had that was getting sprayed on our dishes for months. Thanks again for posting this video as I know it saved me big time! I started this whole process b/c it wouldn’t drain yesterday. Like everyone else, the top of our dishwasher was not getting clean, found tons of junk in there (did cut my fingers on glass, should have been more careful). I knew before I even put it back together that it was going to have to work better, TOUCHDOWN!! and the blades. rack (one for each of the two height positions. Thanks again, What detergent are you using? hey, this video was very helpful and i did everything you did, but the dishes are still coming out dirty. Thank you. We bought that dishwasher 5 to 6 years ago. My husband has been away on business for 3 weeks and my dishwasher was not working. I didn’t have a little knob on top of mine either. The dishes remained dirty…What now do U suggest. Additionally, I discovered that the plastic around the center of the jet nozzle was broken and probably reducing the water flow to the spray arms, therefore reducing the cleaning effectiveness. There was a lot of debris blocking the rubber flapper valve. This I cut from a clothes hanger, and you can use it to clear out the spray arm. The pump was clogged with 4 years of debris- toothpicks, bay leaves, cellophane, glass. Thrilled that I thought I had fixed the problem, after one wash cycle I seem to have the same problem – no power. Or, if you think that isn’t likely the cause of the not draining problem, do you have any ideas on what else it might be? My Kenmore Elite is model 165.13122k107. We produce the podcasts and videos as a free service. I followed your link to the photo of the extra part that you had to remove, which as it turns out is called “Protector, Foreign” — foreign matter deflector of sorts. The video was easy to follow and I was able to disassemble and clean my dishwasher as a first step in troubleshooting why the water was not reaching the top of my dishwasher. Well I got the other stuff off but I cant get the thingy with the filterpaper /fabric or whatever it’s called off. That debris may hide this week, he just cleaned our dishwasher is same! Gals in this case t “ cheap ” I have a Kenmore dishwasher apart a... Can break pretty easily and then on my Whirpool garbage trapped inside made to come out which... 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