Knowledge Management Specialist Resume Here we provide a sample knowledge management specialist resumes to enable you to compare how your skills and experience might stack up against others, as well as giving you some assistance in how you could alter your resume to make it … Your responses are subject to verification. • Three to five years’ experience in leading the Implementation, enhancements, and support of Concur in a large scale enterprise-wide regulated environment. Lead Point of Contact for the DTIC sponsored project of the upload of unclassified and classified technical reports for the Joint Improvised Explosive Device Defeat Organization (JIEDDO). Process management, then, is a way to catalog all of these processes, get a birds-eye-view of it all, and circulate knowledge about each item as needed. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Worked in support of U.S. Army's [company name], a section of PEO C3T (Program Executive Office Command Control Communications-Tactical) and C4ISR. customized experience slides, Creates, updates, and monitors knowledge articles to ensure accuracy and effectiveness, Tests and validates published content to ensure content conforms to design standards and navigational features of each article function correctly, Experience in a customer success focused environment, Develops a strong knowledge of and stays current on (assigned) Practice Area related topics and all Functional Area topics, Relevant work experience or equivalent, by preference within the Energy industry, Providing feedback and ongoing, post knowledge management support to line managers to ensure a seamless embedding of the material within the workplace, Monitoring the success of knowledge management and implement a plan taking considerations timescales and impact to business as usual (BAU) into account, Understanding of factualization, localization and QA processes for content, Managing the delivery of communications to update Operations staff of current issues and practices, Administering the communication resource applications and knowledge management tool, Assisting with the acquisition and management of all resources (online and hardcopy) including applying established processes and due diligence, Assisting with the administration of the Library Management System (LMS) to, Establish metrics and means of verification for monitoring use and impact of ‘Deep Dive’ repositories, and provide monitoring and reporting accordingly, Assist in leading training for both existing and new builder brands team members, Captures and publishes case and practice area documents on KM system including abstract writing & indexing, Provide existing top responses to Marketing to develop Abbott website FAQs and review existing FAQ content quarterly, Assist in delivering SharePoint site solutions, serving as internal client contact for SharePoint support functions in configuration, training and user support, Experience with developing, designing, editing, and presenting training on KM tools and concepts using a variety of environments, including eLearning, distance, and resident learning, Experience authoring or editing in a technical environment, 1) Identifying and implementing tools to advance Sponsor's Knowledge Management, Regulatory understanding: Working knowledge of global GMP and KM-related ICH guidelines (ICH Q8, Q9, Q10) and regulatory requirements, Measure KPI’s to assess training results and report achievements or deficiencies to the Process Excellence Lead and Billing / AR Supervisors, Document product functionality, troubleshooting, and best practices through research, cross-functional teamwork, and hands-on product testing, Familiarity with Photoshop, or resizing and annotating screenshots, 2) Maintaining reference libraries for Sponsor, 3) Assisting in the coordination and preservation of documentation of CI and Security historical events, Aware / basic level of understanding of technology/social tools that support knowledge management, Maintain on-call service for after hour’s support of the Knowledge Management module, including evenings, weekends and holidays, Communicate changes on delta training (difference between process ‘as is’ and process ‘to be’), Support Clusters in establishing SharePoint intranet pages to provide access to results of the ‘Deep Dives’ in one place in a user friendly way, Coordinates and manages the global capture and sharing of Bain’s knowledge base within a capability practice area, Identify opportunities in relation to Knowledge Management including all of IP’s digital tools primarily related to Wiki sites and SharePoint, Create and edit written training scripts for recorded videos and webinars, Liaise with IT to resolve technical and operational problems relating to knowledge management tools, Support other leads through sharing of best practices, Be a champion for change; always pushing iterative improvement, Keep a constant commitment to continuous service improvement concentrating on: more automation, better functionality, better integration with other tools, Communicate precisely and succinctly in English (oral and written), distill, edit and categorize knowledge in writing, Develop a comprehensive KM strategy for HSB Engineering content, Curate knowledge and learning resources for the Development organization, Evaluate consumer initiated questions and provide appropriate response or collaborate with “subject matter experts” for new talking points, Knowledge of KM principles, procedures, and processes in a DoD environment, 4) Promoting knowledge sharing through Sponsor's operational business processes and systems, by strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, to facilitate seamless exchanges of information across systems, 5) Helping to monitor and evaluate the knowledge sharing program, including external benchmarking and evaluation programs/opportunities, 6) Helping disseminate information about the organization's knowledge sharing program to internal and external audiences, including organizing knowledge sharing events, maintaining communications on knowledge sharing across Sponsor, participation, Good ability to anticipate and elicit customer needs, Awareness of culture, behavior, business processes, and related tools, Good business analysis skills (examples: to build business cases, develop and implementation of realization plans for business cases, ask proactive questions to identify business requirements), Explain difficult issues and works to build alignment around a complex situation, Travel domestically and internationally if necessary, KM principles and methodologies: Experience with KM approaches including professional networking / social media; taxonomies; expertise location; lessons learned; etc, Project Management Experience: Ability to manage project plans, risk, mitigation, action logs and timelines, Strong understanding of human behavior and skilled in providing constructive feedback, Proven experience in communicating complex scientific concepts in a straight-forward manner for non-specialists, through oral and written channels, Prior experience supporting General Officer-level staff operations, Extensive analytical, problem-solving, interpersonal, organizational, grammar, and editorial skills, with attention to detail, Developing country work experience and/or familiarity with emergency settings is considered an asset, Experience with developing, designing, editing, and presenting training on KM tools and concepts, Experience with Microsoft SharePoint, including managing user access and permissions and creating new document repositories, Experience with creating and managing learning resources and knowledge artifacts for cross-functional development teams, Provide advice and assistance to LCCG employees on good / best practice for information management and knowledge-sharing using the SharePoint platform, Proven ability to convey credibility and authority when delivering research-related technical advisory support and training, Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives, Experience drafting communications in a business setting, Manages client expectations to meet deadlines by prioritising workload, Experience with establishing work procedures, Maintains general knowledge, as well as practical experience, of knowledge management concepts and tools including software applications and IT systems, Sound understanding of quantitative/qualitative research methods, and evidence synthesis approaches in international development, Experience in conducting primary research in an international development context, supported by relevant publications in international journals, Demonstrate flexibility with the changing dynamic of industry, the leadership, and commercial demands for knowledge, Four (4) years of experience, or equivalent, working in the Microsoft SharePoint environment or similar web-based collaboration software tool, Work directly with key executive clients supporting the high priority CAD and WRS project, Good business sense combined with structured problem-solving and analytical abilities, Experience with desk-side support and guiding non-SharePoint users to learn and adopt SharePoint solutions, Experience with leveraging KM applications through organizational analysis, Organize large amounts of data setting priorities for analysis and use in consultation with stakeholders, Experience working with BMC Remedy IT Service Management Suite, Desire to work in a fast-paced and sometimes demanding professional environment, with an exceptional ability to juggle multiple priorities at one time, Demonstrates a commitment to own professional development - product and technical awareness as well as trends in the market, Demonstrates a willingness to accept change, Projects and demonstrates a professional image, Demonstrates awareness of the commercial implications in situations, Vonage Customer Care and/or technical experience, Strong ability to work well in a collaborative team with other professionals, on a global, complex scale, Supporting the application of learning before, during and after action, Overseeing or conducting development of digital workplace platforms and tools for knowledge exchange, Understanding of Service Transition Lifecycle Process, Self-motivate and work autonomously, whilst appreciating guided coaching and collaborative teaming, A team project management, resourcing & reporting system – The Grid which is delivered through Salesforce, The Knowledge Specialist also assists in researching problems and defining areas for potential innovation/improvement, Perform back-up function for other KM Specialists during absences to ensure that support is provided on an ongoing basis, Improve staffing functions to include routing and version control of documentation, Respond to requests for relevant content to support selling and serving activities, Self-motivate and work autonomously, whilst appreciating guided coaching, Expertise in Microsoft Office, Articulate or other e-Learning authoring tools, and SharePoint is desirable, Intellectual curiosity, thirst for learning new topics and ways of working in a short amount of time, Familiarity with developing and delivering knowledge information programs, Knowledge of Knowledge Management (KM) principles, concepts, systems, and tools sufficient to assist in planning and maintaining KM services, A creative and analytical thinker, able to bring new ideas to the table, Recognises own strengths and weaknesses and takes responsibility for seeking feedback and own development as a Junior Knowledge Management Specialist, Constantly seeks more efficient ways of doing things, Able to use the following software: All Microsoft Office programs, HTML5, Flash, Captivate, Work within SCORM compliant shells, Graphics programs, Adapt and improve mechanisms and processes for monitoring compliance with QAP through UNDP’s pipeline of knowledge products, Participates in and oversees the running of various parts of the KnM Process, Be able to adjust to different Ways of Working across different regions around the world and be able to adjust to change, Manage metadata to facilitate user searching, Help package and codify Bain’s best thinking into insights, consistent with Bain’s confidentiality guidelines, Ensures internal teams have best content at the beginning of the effort, Manages all the new content processing and updates to Intranet, Support all project management tasks, including project schedule updates and project meetings, Coordinates and manages the capture and sharing of Bain’s Private Equity knowledge base, Be the gatekeeper for our Knowledge Management System, carefully curating our internal library with critical information, Find and collect knowledge artifacts, including internally developed processes, worksheets, methodologies, best practices, and templates, Aim audiences toward knowledge artifacts regularly to catalyze organizational learning and growth, Good communication, collaboration, relationship-building and customer support skills, Strong understanding of suite of knowledge tools, including AGI and Knowledge Hub, Support practice affiliate engagement, including the preparation for experience sharing calls and publications, Experience creating and maintaining SharePoint applications/page, Practical experience developing and/or maintaining web-based platforms to support technical communities of practice, Monitor the effectiveness and use of KM-sponsored IT tools and technologies, while enabling continual improvement, Experience working with the ServiceNow Knowledge Management module, Project management experience considered an advantage, Implementing Knowledge Management principle and practices, Assist in building demo accounts and other training materials, Develop a deep understanding of our client systems under operations and management, and find new opportunities to deliver operating efficiencies, Serves as subject matter expert for both existing and emergening technology programs, Track and analyze underlying drivers of practice performance and aid in strategic planning process, Job is performed indoors in a traditional office setting, Helps develop credentials/materials on key topics across various sectors to support client development and sales & marketing efforts, Energy, enthusiasm and drive to create a positive working relationship with the business and the team, Collect success stories; promote business unit knowledge sharing approaches and successes, Facilitate KM workshops such as Knowledge Mapping, KM Assessments, etc, Utilize the knowledge base resources and design a training module for the staff to help them access the knowledge management tools, Assist in providing SharePoint administration and technical support for the SharePoint environment, Supports Intranet sites built on SharePoint 2013, configuring SharePoint services and settings and documents SharePoint configuration and architecture, Knowledge of the installation, operation, and repair of gas turbine or reciprocating aircraft engines and accessory systems, Assist with the content planning and logistics for annual practice meetings, Fluency in spoken and written English; working knowledge of written Spanish and/or French is an asset, Maintain, manage and enhance the organization’s knowledge infrastructure, General knowledge/content management and/or research experience/ internship/ project exp. Representative Knowledge Management Specialist resume experience can include: Make sure to make education a priority on your knowledge management specialist resume. SharePoint administrator and content management resource across CBRES organization. Apply to Knowledge Manager, Inventory Manager, Customer Service Representative and more! (e.g., within a professional services firm, academia, government, etc) with a focus on Financial Institutions, Good understanding of Financial Institutions (FI) and ideally knowledge of one or more of their sub-sectors (Retail Banking, Corporate Banking, Investment Banking, Transaction Banking and Asset and Wealth management), including vocabulary and abbreviations, Good understanding of consulting space and distinguished business acumen, Develop and maintain a system for developing the Center’s national perspectives in annual and ongoing priority areas as well as identified programmatic areas, Captures case-related information from client development and case team efforts into Bain’s global intranet platform. Used DTIC online- R & E Gateway to complete literature searches. Uploads technical documents along with SF 298s into the [company name] (DTIC) Total Electronic Migration System (TEMS). Present the most important skills in your resume, there's a list of typical knowledge management specialist skills: Knowledge Management Specialist Resume Sample, Consultancy Knowledge Management Specialist DIG. Then designed and continues to populate an online tool that simplifies how agents find appropriate content. Creates and maintains corporate knowledge base content used by 22,000 internal and 7,000 offshore customer service and technical support agents. Responsible for maintaining community boards, addressing customer/client concerns, and updating community on system changes and upgrades including maintaining a daily milSuite Blog for professional development, program tutorials, and new product summaries, Created fresh daily content for user base in relation to current and new applications, and special interest content, Worked side by side with clients collecting requirements, and creating appropriate 'groups' and 'community' pages to suit their needs, trained new users and coach them on their milSuite experience, and maintained and moderated communities and groups for content and assistance, Attended and created new events and conventions in order to promote the milSuite platform and MilTech program. Performs an integral role within the company's knowledge management program despite multiple corporate changes. Knowledge Management Specialist Resume. Knowledge Management Specialists encourage professionals in an organization to share their knowledge and experience. Of the three types of resumes, the one you choose should be based on your work history, work experience, skills, and qualifications. Knowledge Managers often emphasize in their resumes technical expertise, business acumen, leadership, communication and interpersonal skills, and computer competencies. You may want to tailor it to fit a specific job description. Partners effectively and communicates openly to promote and support smooth call center operations and initiatives, Excellent communication skills (oral and written) and attention to detail, Exceptional process skills – strong follow through and accountability, Ensuring colleagues continue to meet and exceed their competency standards, thus ensuring delivery of a client focused skills development service, Supporting the IR team to manage resources effectively, Work experience, preferably in a professional services environment; previous or current knowledge management experience is ideal, Communicate politely and effectively with employees and management from all departments and brands, Experience with developing and maintaining SharePoint site Collections, Strong business knowledge. Conducted comprehensive functional testing and user acceptance testing. A Certified Grants Management Specialist who is a practical, results-oriented, and vision-driven. Contribute to business development efforts and proposal writing. Assist the Defense Systems IAC Facility Security Officer (FSO) with classified document accountability. Build your own resume accordingly. Knowledge Management Specialist Jobs (500+ Jobs) Knowledge Management... Career Knowledge Management... Interview Knowledge Management... Salary Knowledge Management... Resume. credentials, General knowledge/content management and/or research experience (e.g., within a professional services firm, research house, academia, government, etc), Good business knowledge and proficiency with research techniques/approaches, Flexibility and ability to document and implement new policies, procedures, and systems, Expertise relative to the order-to-cash process, Develop a methodology for “Deep Dives” along with a template structure for how to present the resulting information package on a SharePoint intranet page, along with guidelines to streamline the execution of ‘Deep Dive’ exercises and ensure continuous sustainable maintenance of knowledge resources, Identify key areas of work within thematic Clusters to conduct ‘Deep Dive’ exercises, For each ‘Deep Dive’ work with focal point to identify key projects, initiatives, products, tools, resources and people and compile them in one place, Lead communication campaign to socialize results of ‘Deep Dives’ within UNDP and streamline access to tools and resources, Provide knowledge management support to the scope of work of all of faith and development’s scope of work (Staff Nurture and Leadership Formation, work with SOs, integration of faith across sectors, M&E and external engagement), Provide stewardship to global F&D’s engagement with various CoPs leveraging internal & external best practice materials, professional development, and identifying learning opportunities for integrating our Christian faith & calling, Organise virtual learning events related to F&D and the role of faith and faith actors, including external faith partners and external speakers related to the prioritised areas of WV’s work for internal and external audiences, Measure KPI’s to assess training results and report achievements or deficiencies to the Process Excellence Lead and AP Supervisors, Coordinate KM and related change management initiatives with communities of practice (COP’s)/network teams, Knowledge of Financial Services, Healthcare, Life Sciences, Public and no profit sectors is ideal, Current citizenship; passport holder and/or work authorisation in EMEA. 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