Appreciative Listening -listening for pleasure and enjoyment, as when we listen to music, to a comedy routine, or to an entertaining speech 6. Listener can also use some receptive utterances like 'yes' dun-hum' to indicate that message of speaker is being understood. tock www.shutterstock.com • 18502390. ' Span of the Speech: The process of listening can take place for a limited period of time. Fortunately, listening skills can be learned. Let's face it; we hear a lot of noise all day. You can change your ad preferences anytime. Passive Listening: ' Passive Listening is very stern, rigid and orthodox type of listening. (1) • Listening is the ability to accurately receive and interpret messages in the communication process. Make it a habit to listen to audio books, podcasts, news, songs, etc. When he approached the teacher he found that the book was entitled Origin of Species. Topics Types of listening Active Empathetic, ' Traits of a good listener, ' barriers in effective listening Tips for effective listening vs. passive, Listening ' Defn: Listening is a process of receiving, and reacting to a message from interpreting the speaker ' No communication process is complete without listening, Listening Listening is an important skill. and to watch videos and films in the foreign language. The speaker should keep one thing in mind that he should speak to 'express' and not impress. This type of listening has no specific purpose. Listeners should not ' Do not Interrupt: interrupt the speaker unnecessarily. oBeing aware of both verbal and non-verbal messages. There should be sufficient practice and opportunity to enhance their listening ability. Post an enquiry and get instant responses from qualified and experienced tutors. Listening skills exercises. Here are the three basic listening models: 1. Infrastructure: Poor Infrastructure may effect listening process. SHOW YOUR PRESENTATION SKILLS IN JOB INTERVIEWS: During the interview process, you may be asked to give a sample presentation. At its most basic level … Benefits of Listening Effective listening at all level is very important for the successful running of an organization. Both empathic and critical listening skills are used during active listening, and even silence is an important part of active listening, according to the article "Active Listening" on … Even if, the listener disagrees with some of the ideas of the speaker, they should show their disagreement positively ' Remove Horn effect: ' Do not underestimate a person because he has couple of flaws in his behavior. Acceptance is conveyed more by listeners manner and tone than by the words. This is positive type of listening. Here you will find more types of listening humans practice in the lifetime. Traits of a good listener ' Being non evaluative: ' If you are an active listener your verbal and non- verbal behavior should suggest the speaker that he is being properly heard and understood. The listeners reject and nullify the speaker's chance to speak for more amount of time because listeners dislike the speaker. Types of Listening (1) Pretending to Listen – As the very name suggests, many a times people pretend to listen to what is being communicated. Speakers' Non-verbal communication: Speaker's no use of facial expression, gestures, body language, eye contact and other factors can create barriers to listening. Voice modulation: The speaker should modulate his voice and use different tones while speaking. Hearing ' Hearing and listening are not the same People may often use these words interchangeably. oBe attentive, but relaxed. Moreover listener should not create any type of distractions by using unnecessary body language. Changes include improved self-esteem and the building of listening and critical thinking skills. to divert the speaker from his main topic. • Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood. Discriminative listening is the most basic type of listening, whereby the difference between difference sounds is identified. Many listeners revo n, notebook, or any other object in their hand. It means that we not only have to develop new skills, but we also have to unlearn old ones. This type of listening may create confusion in the mind of the speaker about true intention of the listener. These are as follows: !) Practice your listening skills in realistic virtual … Good conversational skills are an asset, and a person with these skills are more likely to achieve professional success. They nod their head or show bodily gestures to create an impression that they listen very carefully. These are as follows: !) Omniscient attitude of the listener: people considered Many themselves as ' know all' men They think that they have perfect knowledge of everything in the world. Types of Listening 4. The listener gives his full attention and concentration on what the speaker is saying to get information, knowledge and ideas. The listener encourages and motivates the speaker to speak more and more Pretentive Listening: Pretentive listening is also called as 'False Listening" .The Listener pretends as if he is listening attentively to the speakers. Feedback. Respect the speaker: Listeners should have respect for the speaker. However, they are only pretending to listen and no real assimilation of information happens. Active listening involves attention, careful concentration of the consideration speaker's The listener Ideas. Use Simple style: Speaker should use simple expressions that can be understood easily by the listeners. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. oAvoid false attention and pretending to listen. The skill should be taught to students just like, speaking, reading and writing skills. PPT Listening. This type of listening has no specific purpose. With this type of listening, we mostly are waiting to jump in and say something or point out flaws in what the other person is saying. Individual should know the value and importance of listening. ' In this listening type the objective is to focus on the sounds. The ability to listen carefully will allow you to: ' Better understand assignments and what is expected of you. Some times passive listening is used to show status of the listeners. They'll give your presentations a professional, memorable appearance - the kind of sophisticated look that today's audiences expect. 2) Focused listening: Focused listening is … •Therapeutic listening: •This type of listening involves a healing process in which person revels their suppressed desires. The purpose is to communicate overlooking the qualities of the speaker. Competitive or combative listening: This is the type of listening that is done when people want to push their own type of view or opinion rather than listen to someone else's. Detecting signposts. . LISTENER Practice skills: Attending / Paraphrasing OBSERVER Make note of active listening skills being used. This type of listening is a useful skill to have when trying to understand a lecture or presentation. Discriminative. Deep listening requires you and the other speaker to understand each other’s sides. Selective Listening: In This type of listening the listener listens to only important and specific information. Positive body language: Listener should maintain positive body language like nod of head, leaning forward, during maintain postures, communication. ' Please enter the OTP sent to your mobile number: Unit-IV Listening is a process of receiving, interpreting, and reacting to a message from the speaker. Listening can not be forced or imposed on the person. Informational Listening: Informational listening is a type of listening that students do in they are in a … Casual Listening: Casual listening is to listen to someone or something without mush and attention concentration. The Human brain receives sounds at a specific speed. Assertive Listening: In this type of listening, the listener allows the speaker to express his ideas freely and frankly. Now customize the name of a clipboard to store your clips. If this speed is not maintained properly, the listener's may get distracted. Cloudy atmosphere may cause the listener to sleep Space Distance: Distance between the speaker and the listener from long distance may effect the listening process. Critical listening: Critical listening can also be called as 'evaluating listening' This type of listening involves critical evaluation of the speaker's thoughts and ideas. The listener can respond with empathy and understanding, prompt the speaker to give more information The idea here is to get a better understanding of the subject by asking questions. o Inquisitive listening - actively looking for interesting ‘bits’ of information in what is being said that will help formulate a solution or answer; o Strategic listening - going beyond the words to understand the speakers real motivations and driving forces and/or needs. Virtual reality exercises. Participates in communication process actively and attentively. It creates an environment for effective listening. Types of Listening. 2) Focused listening: Focused listening is intentional and systematic process. American Student Achievement Institute SPEAKER Trying It Out Tell about some success you’ve had recently. Careers in communications, management, planning, sales, and fundraising etc. We will analyze the significance of Active Listening, what are the required techniques and skills, and how to develop them. oListen with an open mind. Just like the traffic lights on roads, there are signposts in language that help us … If the speaker relies only on verbal expressions, the listener will be tired of constant bombardment of words and verbal expressions. ' For example, you will want to demonstrate your oral communication skills by speaking clearly and concisely throughout the presentation. . There are two components to active listening in the workplace: attention and reflection. Listening comprehension is the basis for your speaking, writing and reading skills. He is already made not to trust the speaker, The listener shows lack of respect for the listener. Voice and tone of the speaker: the listener will feel bored and fade up to listen to monotones speech. Winner of the Standing Ovation Award for “Best PowerPoint Templates” from Presentations Magazine. Paraphrasing (summarize) ' If you wish to clarify a point, you can simply summarize what the speaker has said and enquire the speaker whether you have heard it accurately or not. In fact, hearing is solely depends on the ears, is a physical act, everyone can hear without deliberate effort. Lack of Factual Information : Many Times listener do nor listen attentively and carefully because he does not find any factual information in the speech ' Language of the speaker: If the speaker is using high technical jargon and difficult words the listener will be clueless about the meaning of those words. Types of listening. The intent of this paper is to discuss the concept of ACTIVE LISTENING and its relevance not only for achieving effective communication, but also as one of the most important coaching skills. Types of listening. Peer mediators do not place blame but rather they look for solutions for all those involved. They will try to find meaning of those words instead of listening to the speaker. ' Active listening involves holding eye contact, nodding, having good posture, and mirroring the speaker’s body language to show genuine interest in what they're saying. respects the speaker's right to speak Assertive listening encourages the speak to communicate his ideas in an open environment. Many types of listening . If the speaker is speaking too speedily, the listeners have no other alternative left than watching speaker. They should prepare themselves to listen to others willingly. Types of Listening • Appreciative Listening • Emphatic Listening • Comprehensive/Active Listening • Critical/ Analytical Listening 5. Hearing … Ethos. The listeners is not paying attention to the speaker. ' Listening is quite similar to reading as it involves reception and decoding of the verbal message from the other person. interesting It creates atmosphere in the audience and they pay more attention to the speaker. Inviting Further Contribution ' In a situation where listener haven't heard or understood enough. See our Privacy Policy and User Agreement for details. Moreover many listeners repeat the words and expression of the speaker loudly ' Improve your listening span: Listeners should get training for enhancing their span of active listening. Deep listening is more involved than full listening. This is what happens when there is lack of concentration in listening, Listening vs. Horn Effect in the Listener: The horn effect tendency to is underestimate a person as bad in all the fields because he is bad in one of the field. • Listening is one of the most important skills … Reflecting Hidden Feelings ' Sometimes the listener have to go beyond the general feeling and contents of what is being said to unravel the underlying feeling, intentions, beliefs that may influence the speaker's words .This would make the speaker evaluated. ' Many listeners have tendency to make remarks or comments during speech. Show support. Types of listening vary according to the execution of a certain set of processes that include complex affective, cognitive processes and behavioral processes. The skills of active listening are very different from the way we listen in everyday conversation. We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. They need to be understood carefully. Here is a collection of types and the different names that get ascribed to them, along with a brief description of each. According to them listening to others is pure waste of time.. •Empathetic listening: •This Type of listening exercises emotional influence on the listener not only understands the literal message but also understand the feeling, emotions, and the world view of the speaker. It should not indicate what you think about a person. Logos. This type of problem-solving method uses many skills to bring parties “to the table” in a calm, voluntary and cooperative manner. rely on good listening skills. Critical listening involves just that – being critical about what is being said, taking … This conversation will be customized to the claims adjuster-attorney relationship, but I expect some broadly applicable points as well. The speaker ideas can be rejected or doubted by the listeners. 1.What Is Listening? Casual Listening: Casual listening is to listen to someone or something without mush and attention concentration. Looks like you’ve clipped this slide to already. Even listener may nod his head, smile at the speaker, lean forward, or he will pretend to write down something. Answer questions; and find underlying meanings in what others say. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. On the contrary, many speaker's maintain a monotonous tone which irritates the listener. ' The listener has preconceived notion about the speaker and the speech. The listener listens the speaker with the purpose to let the speaker's suppressed feeling come to the surface. ' The listener assesses speaker's depth of knowledge, choice of words and tone and style of the listener. If you cannot hear differences, then you cannot make sense of the meaning that is expressed by such differences. However listener should nor insult or dislike the speaker. Use of heavy technical words, may distract the speaker and affect the process of listening. Types of Listening There are various forms of listening. If the speaker's voice is not audible, the listener may not listen to it attentively. ' The following ex illstrates importance of listening ' In a biology class teacher asked the students to refer to a book titled Origin of Species" One of the student sincerely went to library searched to the catalogue of library, looking for book named Orange and Peaches" but to his utter dismay he could not find it. Listening skills are of great importance in the workplace, the family and in the society at large. Some of the words may be mismay be mis- understood by the listener. See our User Agreement and Privacy Policy. This type of listening is also considered as " Intensive Listening", Other types of listening: 1)Active listening also called as attentive listening. Whereas. Empathetic listening: This Type of listening exercises emotional influence on the listener not only understands the literal message but also understand the emotions, and the world view of the speaker. There are many names for different types of listening. Skills for Active Listening Examples: So what I hear you saying is . Listening should be taught as a skill: The art of listening should be given importance in school and college curriculum. Here are six types of listening, starting with basic discrimination of sounds and ending in deep communication. To train your listening skills, it is important to listen actively, which means to actively pay attention to what you are listening to. Speaker's use of appropriate body language: Speaker should use positive body language Otherwise Listeners will be observing these body movements and thereby neglect ideas and expressions of the speaker. ' This video explains the four types of listening skills: They are appreciative, comprehensive, empathetic, and critical listening. Effective listening will improve the working condition and nurture harmony and unity among the workers and colleagues. The behavior of the listener should convey the impression that you accept the person without making judgment of right or wrong, good or bad, suitable or unsuitable. ' The listener nods his head, leans forward or show positive body language, which and supports the speaker to encourages communicate more enthusiastically. The second step is to consciously implement the tips provided here to overcome those barriers. You must carefully pay attention to the details of a conversation and pick up on many cues. Good listening skills make workers more productive. Hearing is merely vibration of sounds on the ear drum followed by electrochemical response ' On the other hand listening requires voluntary attention and then making sense of what is being said, Types of Listening There are various forms of listening. Effective listening is a major part of both goals, and Jeremy and Nikki will share their observations and some examples of how they use listening skills. If you continue browsing the site, you agree to the use of cookies on this website. In this case, you will want to embody these skills during the presentation. But the questions should be for seeking information not to interrogate or challenge the speaker. Learn English Listening Skills ... English Pedagogy- Language Skills- Types of Listening and Speaking - Duration: 16:26. type of listening involves the basic skill of noticing the aspects of a message (both verbal and nonverbal). In this discussion we will go through the different aspects of listening. Techniques of Listening Skills oFocus on key-points. i.e. For each approved PPT you will get 25 Credit Points and 25 Activity Score which will increase your profile visibility. Many people are like rough diamonds. This type of listening is used in seminars, conferences, group discussions, and other formal type of interactions, Appreciative listening: This type of listening appreciates and supports the speaker. Reflecting Implications (suggestions) ' In order to per sue the speaker ( to motivate the speaker) to extend his ideas, the listener has to reflect eagerness and willingness to learn more by using expressions like nodding or through verbal means, thereby giving positive feedback. The speaker is under false impression that Listener is paying attention. ' Listening shows one’s level of manners or etiquettes. Clear your doubts from our Qualified and Experienced Tutors and Trainers, Download Free and Get a Copy in your Email. Critical Listening. Deep listening. The listener does not pay need to other topics or issues in the speech Biased Listening: ' In this type of listening:, the listener is biased and prejudiced against the speaker. Critical Listening. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. oWait for the speaker to pause to ask clarifying question. The first step is to identify the barriers to listening. If you have your own PowerPoint Presentations which you think can benefit others, please upload on LearnPick. If you continue browsing the site, you agree to the use of cookies on this website. This may include eye forward Leaning contact, the listener, head towards nodding. If the speaker is speaking for hours to gather, the listener turns into pretentive listener. Build rapport with co-workers, bosses, and clients. This technique is can used by listener to get more information from the speaker in the area of interest of the listener. ' The listener wears a flat' face serious expressions, surroundings all gestures that are used in active listening. 23. Resolve problems with customers, co-workers, and bosses. Discriminative Listening. Clipping is a handy way to collect important slides you want to go back to later. Barriers to effective listening The factors which are creating barriers in effective listening are as follows: ' Environmental Condition: ' Environmental condition like humidity, temperature, atmospheres limits the listeners span of listening. Therapeutic listening: This type of listening involves a healing process in which person revels their suppressed desires. Techniques > Listening > Many types of listening. They are not listening to the speakers because they thing that they already know what he is going to say. ' Pathos. On the other hand we will also analyze why it is so diffic… The three main types of listening most common in interpersonal communication are: Informational Listening (Listening to Learn) Critical Listening (Listening to Evaluate and Analyse) Therapeutic or Empathetic Listening (Listening to Understand Feeling and Emotion) Lack of proper ventilation, light, acoustics can act as a barrier to listening Speed of the speaker: Speed of the speaker can act as a barrier to listening. Many a times, we have to listen to speeches or lectures for long duration. They should not underestimate the speaker's ideas and thoughts. ' These skills of active listening include:  Paraphrasing  Reflecting feelings  Summarising  Using questions  Focusing Types of listening can be discriminative, comprehensive, active, appreciative, critical, emphatic, deep or false. Effective listening helps in controlling rumors which helps in preventing damage to the reputation of the organization. Responding Non-Verbally Listener can portray his image as that of a active listener by adopting certain postures, and sending non verbal signal which the listeners communicates interest in what the speaker is saying. Techniques to Improve listening skills ' Motivate yourself to listen Listeners should motivate their mind to listen to the speaker carefully. Work better in a team-based environment. ' Excessive Talking. If the speaker is speaking from long distance, the listener may struggle to grasp what the speaker is speaking. At work, in school or on the streets, there is a constant barrage of chatter going on. Presentation on Developing Empathetic Listening Skills – CommLab India, CommLab India – Rapid eLearning Solutions, Critical Listening and Language Learning IQ, No public clipboards found for this slide, Teacher 1 at Department of education cebu province. This involves listening … It is essentially our ability to be aware of the features of a message. Discriminative listening. Types of Listening (Cont.)